Frequently Asked Questions
Get the answers you need to power up your simulator setup.
What is the typical shipping lead time for sim racing cockpits?
Most in-stock items are processed within 1-2 business days. Delivery times vary by region, but domestic shipping typically takes 3-7 business days via heavy-freight carriers.
Are Trak Racer products compatible with my existing peripherals?
Yes, our rigs are designed with universal mounting patterns to support major brands including Fanatec, Thrustmaster, Logitech, and Simucube.
What is your return policy for electronics and hardware?
We offer a 14-day return period for unused items in their original packaging. Please note that a restocking fee may apply to large-scale cockpit assemblies.
Do the sim rigs come with a warranty?
All Trak Racer frames come with a lifetime warranty against manufacturing defects, while electronic components and accessories are covered by a standard 12-month warranty.
Can I upgrade my cockpit with additional accessories later?
Absolutely. Our modular design allows you to add monitor stands, keyboard trays, gear shifter mounts, and motion systems at any time.
Do you offer international shipping for large chassis kits?
Yes, we ship to most countries worldwide from our regional warehouses in the USA, Europe, and Australia to minimize customs fees and transit times.